Your salon's AI receptionist: messages become bookings, 24/7
WhatsApp and Instagram messages that arrive after hours or during a busy shift no longer wait. The AI receptionist answers, finds an open slot, and books the appointment.
How the AI receptionist works
1. A client sends a message
Your client messages you on WhatsApp or Instagram with a booking request, time, or question.
2. The AI understands and replies
It responds instantly, identifies the right service and duration, and asks follow-up questions if needed.
3. It finds an open slot
Based on staff availability, it finds a time that works and proposes it to the client.
4. The booking is created automatically
Once the client confirms, the appointment goes straight into the calendar — no manual entry needed.
Before and after the AI receptionist
Without it
Messages wait outside business hours
Requests that arrive in the evening or on weekends go unanswered until the next morning.
Phone calls interrupt the chair
Answering a booking call while serving another client costs everyone time.
Requests go to another salon
Most messages answered late never turn into a booking.
With Velora
Messages are answered 24/7
Every message gets an instant reply, day or night, weekday or weekend.
Your team stays uninterrupted
No one needs to stop and pick up the phone to take a booking.
Requests become bookings directly
A slot is found, the client confirms, and the appointment lands on the calendar.
What comes with the AI receptionist
WhatsApp and Instagram DM integration
Messages from both channels come together in one panel.
One unified inbox
Every client conversation in a single inbox — nothing gets missed.
AI business coach
Ask about occupancy, client retention, and revenue, and get data-backed suggestions.
Automatic appointment reminders
Once booked, WhatsApp, SMS, and email reminders go out automatically.
Turn your salon's messages into bookings with the AI receptionist.
Start using the AI receptionist that answers WhatsApp and Instagram 24/7 on the Pro plan.
Get started
FAQs about the AI receptionist
Which platforms does the AI receptionist work on?
It answers and books appointments from messages sent over WhatsApp and Instagram DM.
Which plan includes the AI receptionist?
The AI receptionist is included in the Pro plan; it is not part of Starter.
What happens if the AI gets something wrong?
Every message and booking it creates is visible and editable from one panel, so your team always stays in control.
Does it work at night too?
Yes. It answers messages 24/7, regardless of business hours.
Does it replace my team?
No. It automates routine booking requests so your team can spend more time with the client in front of them.
You’re never on your own — customer support is here 24/7
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