Distance Sales Agreement
DISTANCE SALES AGREEMENT
EFFECTIVE DATE: 01.04.2026
1. Parties
Provider / Seller
Name: Serdar Ziya Akova
Tax ID: 0330403073
Address: Kemalpaşa Mahallesi, 7081 Sokak No:21/2, Bornova, İzmir, Türkiye
Email: iletisim@veloraappy.com
Buyer / Consumer
The person who purchases the Velora service through the website or application.
2. Subject Matter
This agreement sets out the rights and obligations of the parties regarding the provision of the digital software service purchased electronically by the Buyer through Velora.
3. Nature of the Service
Velora is a subscription-based software service provided digitally and accessed online.
4. Fee and Payment
The service fee is as stated on the payment page and in the pre-order information area. Payment is collected through iyzico infrastructure or the relevant payment method.
5. Provision of the Service
Once payment has been completed, the user account is activated and the Buyer gains access to the purchased digital service.
6. Right of Withdrawal
In distance contracts, consumers generally have a 14-day right of withdrawal. For service contracts, this period begins on the date the contract is concluded.
However, where performance of a digital service begins before the withdrawal period ends with the Buyer's express consent, the scope of the right of withdrawal may be limited or lost under applicable law. The Buyer is therefore asked for the necessary consent before service activation. This provision is interpreted in accordance with the legal requirements applicable to digital content and immediately supplied online services.
7. Invoicing and Records
Invoices and related sales records may be issued electronically and delivered to the Buyer on a durable medium. For subscription agreements, a copy of the agreement must be provided to the consumer on a durable medium.
8. Limitation of Liability
The Provider supplies the service with reasonable care. To the extent permitted by law, no liability is accepted for disruptions caused by third-party integrations, internet access, or issues arising from the Buyer.
9. Evidence Agreement
The parties agree that electronically maintained records, logs, transaction histories, and system records may constitute evidence in disputes.
10. Dispute Resolution
The laws of the Republic of Türkiye apply to disputes. In consumer transactions, consumer arbitration committees and consumer courts have jurisdiction in accordance with applicable legislation.